Master Association Integration | CondoSites

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Master Association Integration (MAI)

What is a Master Association?

A master association is a type of common interest development, typically the size of a whole neighborhood, and is comprised of multiple sub-associations - which are themselves either all or a mix of condominium associations or homeowner associations. The master association is typically responsible for maintaining the grounds and facilities in the development that are not within the boundaries of the sub-associations.

Master associations are typically created when a development has multiple sub-divisions built by different builders or developers; multiple condo buildings built at different times or phases; and/or a collection of single tower associations with a single ground floor common area facility.

Like each sub-association, the master association will also have its own governing documents, budget, expenses, board of directors, and management; and each sub-association member is also a member of the master association.

What is Master Association Integration (MAI) from CondoSites?

When both the master association and sub-associations use CondoSites, we make it easier for the end user to stay informed. Through our Master Association Integration (MAI), content from the master association's website is automatically injected into the sub-association's site, eliminating the need for the user to visit two websites.

With MAI, end users only need to login to their home sub-association website to see content from their sub-association and the master association. Further, the master association can mass email some or all of the integrated sub-associations without having to maintain their own database of users. MAI is also compatible with our digital signage allowing viewers to keep up with news and information from the sub and master.

Features of MAI
In addition to all of the standard features and services of CondoSites, MAI communities also receive the following features:
	Automatic document and information feed to sub-association websites [ more ] Through Master Association Integration (MAI), documents, modules, and other information from the master association is automatically inserted in the same location on all sub-association integrated websites. This way users do not need to login to both websites. MAI only shares "downstream", meaning information is only shared from the master association website database, so users from other sub-associations do not see each other's content, and the master association does not see sub-association content. This ensures association privacy. Further, MAI content is always labeled with "from the master association" to reduce confusion. Master Association Integration requires that both the master association and sub-association be utilizing CondoSites.
	Mass email sub-association users [ more ] Master Associations can easily mass email sub association owners, renters, and realtors when both associations utilize Master Association Integration. When a master association sends an email, our software automatically selects the appropriate data from the sub-association(s) user database(s) and then sends the email, eliminating the need for the master association to also maintain a database of users or asking the sub-association to send the email. Master Association Integration requires that both the master association and sub-association be utilizing CondoSites.
	User directory available for one sub-association or combination of all [ more ] Owner and Resident users can access a directory of other registered users — either from just their home sub-association or from all sub-associations. Each user controls whether to display their email address and phone number, removing the responsibility from the association and management.
	Automatic information feed to sub-association digital signage [ more ] Through Master Association Integration (MAI), information from the master association's website database is automatically added to the sub-association's content on CondoSites Digital Information Displays (digital signage). This way viewers receive important information from both sources, eliminating the need for two lobby displays or community channels. MAI only shares "downstream", meaning information is only shared from the master association website database, so users from other sub-associations do not see each other's content, and the master association does not see sub-association content. This ensures association privacy. Further, MAI content is always labeled with "from the master association" to reduce confusion. Master Association Integration requires that both the master association and sub-association be utilizing CondoSites.

MAI in action...

Whisper Walk - Boca Raton, FL
Whisper Walk is a 55+ community comprised of 1,446 homes broken up into five sub-associations - and it is a very active social community. While the master association is gated, the sub associations are not, and it can be difficult to know where one begins and the other ends. Further, each sub-association often works with a different management company.

MAI makes it possible for users in each Whisper Walk sub-association to have access to a unified resident directory, so they can have easy contact with their friends and neighbors; while making it easy for each sub-association to operate their website easily and to their needs. This is not achievable with a website provided by their property management company, and is not dependent on all communities being managed by the same company.

Islandia - Jensen Beach, FL
Islandia is a two-tower high-rise condominium where each tower is its own association. The two independent towers have a common property owners association (POA) that is responsible for maintenance of all the recreational facilities and security.

MAI makes it possible for each association to operate independently while the POA can easily share news, documents, and information to each website without having to enter it twice or have access to each association's website. The POA can also easily email the users in one or both towers without having to worry about maintaining a database of subscribers.

Frequently Asked Questions about MAI
How does it work? [ more ] Each sub-association website reads its own database and the content from the master association's database. This allows information from both the sub-association and master association to appear, organized side-by-side, in real time. Through this integration, users no longer need to visit two websites, and the board and management does not need to maintain two user databases.
Does the master association need its own website? [ more ] Yes. The master association and each sub-association need to be on the CondoSites platform. If a sub-association chooses a different website provider, they will not be able to take advantage of MAI.
Can one sub-association see the contents of another? [ more ] No. MAI integration only reads the master association's database for its content.
Do administrators on the master association get access to the sub-association websites? [ more ] No. The sub-association can only edit their own content.
Can the sub-association alter master association content? [ more ] No. The master association can only edit their own content.
Can owners and residents in one sub-association access the resident directory of another? [ more ] That choice is up to each sub-association. The user directory on each sub-association is configurable on which sub-association user directories it should also have access to.
Do users need to create a login on the master association website too? [ more ] No. They only need to create a login on their home sub-association website.
Can the master association choose which sub-association they send mass emails to? [ more ] Yes. When an admin is composing their email they can send to all or cherry-pick the sub-associations they wish to email.
Can we add MAI on non-CondoSites websites? [ more ] No. In order for MAI to work, both the master association and sub-association must be on the CondoSites platform.

Master Association Integration (MAI)

What is a Master Association?

What is Master Association Integration (MAI) from CondoSites?

Features of MAI
In addition to all of the standard features and services of CondoSites, MAI communities also receive the following features:
	Automatic document and information feed to sub-association websites [ more ] Through Master Association Integration (MAI), documents, modules, and other information from the master association is automatically inserted in the same location on all sub-association integrated websites. This way users do not need to login to both websites. MAI only shares "downstream", meaning information is only shared from the master association website database, so users from other sub-associations do not see each other's content, and the master association does not see sub-association content. This ensures association privacy. Further, MAI content is always labeled with "from the master association" to reduce confusion. Master Association Integration requires that both the master association and sub-association be utilizing CondoSites.
	Mass email sub-association users [ more ] Master Associations can easily mass email sub association owners, renters, and realtors when both associations utilize Master Association Integration. When a master association sends an email, our software automatically selects the appropriate data from the sub-association(s) user database(s) and then sends the email, eliminating the need for the master association to also maintain a database of users or asking the sub-association to send the email. Master Association Integration requires that both the master association and sub-association be utilizing CondoSites.
	User directory available for one sub-association or combination of all [ more ] Owner and Resident users can access a directory of other registered users — either from just their home sub-association or from all sub-associations. Each user controls whether to display their email address and phone number, removing the responsibility from the association and management.
	Automatic information feed to sub-association digital signage [ more ] Through Master Association Integration (MAI), information from the master association's website database is automatically added to the sub-association's content on CondoSites Digital Information Displays (digital signage). This way viewers receive important information from both sources, eliminating the need for two lobby displays or community channels. MAI only shares "downstream", meaning information is only shared from the master association website database, so users from other sub-associations do not see each other's content, and the master association does not see sub-association content. This ensures association privacy. Further, MAI content is always labeled with "from the master association" to reduce confusion. Master Association Integration requires that both the master association and sub-association be utilizing CondoSites.

MAI in action...

Frequently Asked Questions about MAI
How does it work? [ more ] Each sub-association website reads its own database and the content from the master association's database. This allows information from both the sub-association and master association to appear, organized side-by-side, in real time. Through this integration, users no longer need to visit two websites, and the board and management does not need to maintain two user databases.
Does the master association need its own website? [ more ] Yes. The master association and each sub-association need to be on the CondoSites platform. If a sub-association chooses a different website provider, they will not be able to take advantage of MAI.
Can one sub-association see the contents of another? [ more ] No. MAI integration only reads the master association's database for its content.
Do administrators on the master association get access to the sub-association websites? [ more ] No. The sub-association can only edit their own content.
Can the sub-association alter master association content? [ more ] No. The master association can only edit their own content.
Can owners and residents in one sub-association access the resident directory of another? [ more ] That choice is up to each sub-association. The user directory on each sub-association is configurable on which sub-association user directories it should also have access to.
Do users need to create a login on the master association website too? [ more ] No. They only need to create a login on their home sub-association website.
Can the master association choose which sub-association they send mass emails to? [ more ] Yes. When an admin is composing their email they can send to all or cherry-pick the sub-associations they wish to email.
Can we add MAI on non-CondoSites websites? [ more ] No. In order for MAI to work, both the master association and sub-association must be on the CondoSites platform.

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Master Association Integration (MAI)

Master Association Integration (MAI)

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